Mijn Inburgering: Login Guide, Common Errors & Quick Fixes

Your official DUO dashboard—Mijn Inburgering—is the government portal where you book exams, track results and manage loans. This essential DUO system connects you to every aspect of your integration journey, from initial registration to downloading your final diploma. However, many users struggle with login issues, confusing error messages, and navigation problems that can delay their preparation by weeks. This comprehensive guide walks you through every common problem and provides tested solutions that work.

Essential Login Requirements

Before attempting to access Mijn Inburgering, ensure you have all necessary credentials and technical requirements in place. You'll need a valid DigiD account with either SMS verification enabled or the DigiD app installed on your smartphone. Your Burgerservicenummer (BSN) must be properly linked to your DigiD—this connection sometimes takes 24-48 hours to activate for new residents. Additionally, disable any pop-up blockers in your browser, as the DUO system relies on pop-up windows for secure authentication. Finally, make sure your phone number registered with DigiD is current and can receive SMS codes, as this is often the source of login failures.

Troubleshooting Common Login Problems

Most login issues fall into predictable categories with straightforward solutions. If you see a 'DigiD unavailable' message, first check status.digid.nl for system maintenance announcements—planned downtime often occurs during evening hours. When the system shows your BSN as 'not recognised,' verify your number in MijnOverheid.nl and contact your gemeente if you're a recent arrival, as registration delays can affect DUO access. Browser-related problems typically manifest as 404 errors after successful DigiD authentication; resolve these by clearing all cookies for both digid.nl and duo.nl domains, or simply use an incognito/private browsing window to bypass cached data conflicts.

Tip: While you handle official bookings through DUO's Mijn Inburgering portal, use our 16,400 interactive exercises to practice the actual exam content. Our exercises mirror the real exam format for Speaking, Listening, Reading, Writing, KNM and ONA. We help you prepare effectively.

Changing Exam Dates and Managing Bookings

Once logged in successfully, navigate to the 'Mijn Examens' section to view all current and past exam registrations. To modify an existing booking, select the specific appointment you want to change and look for the 'Wijzig datum' (Change date) button—this option only appears if you're making the change at least 14 days before your scheduled exam. The system will show available alternative dates and times at your preferred location, though popular slots fill quickly in major cities like Amsterdam and Rotterdam. After confirming your new date, expect to receive an updated invitation letter within 24 hours via both email and postal mail.

When All Else Fails

If persistent login problems continue despite following these troubleshooting steps, contact DUO directly at 050-599 96 00 during business hours or visit a local DigiD service point for in-person assistance. Many municipalities also offer digital support sessions specifically for inburgering candidates. While resolving technical issues, maintain your study momentum by using our 16,400 interactive exercises, which don't require DUO account access and will keep your preparation on track regardless of administrative delays.

Official Source

Official Mijn Inburgering login page

How-to / Next Steps

Source: DUO, DigiD (2025)